ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It provides your company with a framework and set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction.

The 8 Quality Management Principles are:

â—† Customer focused organisation

â—† Leadership

â—† Involvement of people

â—† Ensuring a process approach

â—† System approach to management

â—† Continual improvement

â—† Factual approach to decision making

â—† Mutually beneficial supplier relationships