ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It provides your company with a framework and set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction.
The 8 Quality Management Principles are:
â—† Customer focused organisation
â—† Leadership
â—† Involvement of people
â—† Ensuring a process approach
â—† System approach to management
â—† Continual improvement
â—† Factual approach to decision making
â—† Mutually beneficial supplier relationships